Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
All orders placed after 2pm EST will be processed the next business day. Stock orders deliver in 1-7 business days in the continental US. Although we do stock hundreds of filters some orders will have to be custom made and production lead time is typically 8-10 days. Overseas deliveries can take anywhere from 3-16 days. Delivery details will be provided in your confirmation email.
We use every carrier available to Hydrafil, UPS, FedEx, DHL, and even the carrier of your choice. We are always happy to work with your freight forwarder, if you have one. We ship all over the world and are very familiar with the import requirements and include a certified Certificate of Origin on international orders.
Our rates are typically 60% - 70% less than the advertised rates and we always pass that savings onto our customer.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. ***Read more
You can contact us via email, firstname.lastname@example.org, our online chat, and of course by phone, +1 (313) 915-4120. We will be happy to help.